There are many challenges faced by every organization as its business requirements evolve. In particular maintenance, ongoing support, and enhancement of an organization's products are among the core of these challenges. On the other side these challenges come with promising opportunities especially for cost savings in large enterprises. So the key is to find the right tools and strategies to manage and optimize AMS to maximize a corporate gain.

Kapitan can help you to lower recurring cost of maintaining existing applications, improve quality and consistent services levels, lower risk of downtime which will at end will pour in greater end-user satisfaction.

What renders Kapitan unique from other vendors is its ability to understand the core model and the ability to change it as needed. Most organizations have implemented their IT systems to streamline and automate their business processes. Often, after the system's implementation, most IT organizations look for enhancements or new projects, but the focus also has to be around the adoption of the implemented processes and systems. This is visible only to the team performing the work on the ground, and any amount of day-to-day improvements in ensuring process compliance gets the organization closer to the intended goals of the IT system's implementation. CIOs have been expected to reduce costs for ASM, but now very few CIOs have changed the model while also trying to reduce costs.

This cannot be done by just replicating the current operating model with a labor arbitrage. The answer is changing the core model.